Now Accepting Families into our Family Support Program Membership

Eating Disorder Therapy | The Balanced Practice Inc | Ottawa, ON

A Family’s Role in Recovery is Crucial and The Balanced Practice is here to help every step of the way.

Eating Disorder Therapy | The Balanced Practice Inc | Ottawa, ON

Eating disorders don’t exist in isolation. They impact the entire family system and how you communicate, how you connect, how you share meals and how safe your home environment feels.

It can be confusing, exhausting, and overwhelming to know what to say or how to help without making things worse. We get it. Our team understands the complexity of eating disorders and the impact they have on families, so we intentionally include loved ones in the recovery process whenever possible.

Because no two families, or eating disorder presentations, look the same, our support is never one-size-fits-all. The Balanced Practice offers a range of family-centred services led by experienced and compassionate clinicians. Our services include individual and family therapy, educational programs, and facilitated support groups. Our goal is to equip families with the understanding, skills, and support they need, so recovery feels more sustainable, more connected, and less heavy for everyone involved.

3 Sub Types of Arfid | The Balanced Practice Inc | Ottawa, ON

The Family Support Program Membership

3 Sub Types of Arfid | The Balanced Practice Inc | Ottawa, ON

The evidence is clear: when families are meaningfully involved in eating disorder recovery, in ways that are safe, informed, and supportive, treatment outcomes significantly improve. And yet, many families are left on the sidelines of treatment, feeling overwhelmed, unsure, and under-resourced. Most caregivers want to help deeply, but without guidance, even well-intentioned support can unintentionally reinforce eating disorder patterns.

This is why we created the Family Support Program Membership. This clinician-led, online program is designed to educate, support, and empower parents, caregivers, and partners as active members of the recovery process. You’ll gain practical, evidence-informed tools while being supported by experienced eating disorder clinicians and alongside other families who truly understand the day-to-day realities of loving someone with an eating disorder. You don’t have to figure this out alone.

Nutrition Counselling | The Balanced Practice Inc | Ottawa, ON

What’s Included in the Family Support Program?

Nutrition Counselling | The Balanced Practice Inc | Ottawa, ON

Weekly Support Calls–  Live: Wednesdays at 12 pm ET with replays available

Facilitated by our specialized clinicians, these live calls provide a compassionate, structured space to ask questions, troubleshoot challenges, and receive guidance that can be adapted to your unique family situation—while learning from others walking a similar path.

Recovery is inherently challenging. Having a specialized, compassionate team in your corner can make it feel more manageable—and more connected.

FREE access to the Family Support Program Course!

When you Join the Family Support Program Membership, you instantly get FREE access to the Family Support Program Course. Valued at $300, the course consists of 11 self guided e-learning modules that are broken down into 37 individual lessons. These self-paced videos and worksheets were thoughtfully developed by eating disorder specialists and include topics like understanding Eating Disorders, creating a safe environment, menu planning, meal support, emotion regulation and coaching, communication, overcoming food challenges, weight and weight restoration, readapting to recovered life and relapse prevention.

Meal Support | The Balanced Practice Inc | Ottawa, ON

Why Family Involvement in Recovery Matters

Meal Support | The Balanced Practice Inc | Ottawa, ON

1. It improves treatment outcomes

Decades of research, across adolescents and adults, and clinical experience shows that recovery is stronger when families are involved. Clients make more progress, stay engaged in treatment longer, and have better long-term outcomes when the people around them understand how to support the process.

2. It reduces caregiver stress and burnout

Eating disorders place significant emotional and practical demands on families. Providing caregivers with skills, structure, and support reduces overwhelm, increases confidence, and leads to more effective, sustainable support at home.

The Balanced Practice is here to help bed | The Balanced Practice Inc | Ottawa, ON
Benefits of Group Therapy | The Balanced Practice Inc | Ottawa, ON

3. It strengthens the recovery environment

Healing doesn’t only happen in session. When families learn how to respond to ED behaviours, support regular eating, navigate distress, and reduce unintentional reinforcement of symptoms, the home environment becomes safer and more recovery-aligned.

4. It improves communication and lowers conflict

Research shows that when families share a common understanding of the eating disorder, and learn concrete communication tools, there’s less escalation, less misinterpretation, and more productive problem-solving.

5. It protects relationships during a challenging time

EDs can strain connection and create fear, confusion, or distance. Family involvement helps rebuild trust and establishes a shared language, so the relationship can remain a source of support rather than stress.

Eating Disorder Nutrition Counselling | The Balanced Practice Inc | Ottawa, ON

Family Support Program Fees

Eating Disorder Nutrition Counselling | The Balanced Practice Inc | Ottawa, ON

Subscription includes weekly calls and lifetime access to e-learning modules.

4-week subscription: $300.00
12-week subscription: $750.00 – Save $150

If The Family Support Program feels like the right fit, contact The Balanced Practice to join.

Family Support Membership FAQs

Yes. 1:1 care supports your loved one directly, this program supports you. Research shows recovery improves when families are informed and involved. You’ll learn how to reinforce treatment goals, respond effectively at home, and feel more confident in your role.

Most families benefit from 3–6 months of active participation. You’ll start noticing more confidence and calm after just a few weeks, but continued support helps solidify your skills and maintain progress through the ups and downs of recovery.

It could be! Some insurance plans do cover group sessions. Because our facilitators are Registered Dietitians and Therapists, we can bill sessions under those designations. We’re happy to provide insurance receipts so you can submit them for potential reimbursement.

No problem. Every live session is recorded and available for replay in your learning portal, so you can watch whenever it works for you. You can also pre-submit your questions ahead of time—our specialists will address them during the session so you still get personalized guidance, even if you can’t be there live.

We get it, life is full and recovery can feel all-consuming. Recovery also requires support, and a little intentional learning actually saves time. Getting informed reduces daily “what do I do?” guesswork, lowers friction and emotional load, and can shorten the overall recovery timeline because you’re responding effectively sooner. Even a small weekly touchpoint can make everything else easier. We also designed our modules to be bite-sized (think 10–20 mins) so they can fit in real life.

Every recovery is unique, so we can’t guarantee specific results. That said, families commonly report less conflict, fewer crises, and more confidence navigating meals and tough conversations. Many also notice clearer communication, lower caregiver stress, and better alignment with 1:1 providers. Our aim is to equip you with practical tools and weekly coaching so you can apply guidance at home consistently and effectively.

Because this program includes instant access to all course materials and live sessions, we’re unable to offer refunds. We encourage you to review all program details before enrolling to ensure it’s the right fit. Our team is happy to answer any questions before you join.

Yes! You’ll keep access to all course materials, replays, and resources for as long as the program is offered. That means you can revisit lessons, tools, and recordings anytime you need a refresher or extra support along the way.

Not sure if the Family Support Program is what you need?

Book a free 15 Minute connection call to learn which programs and services will best support your loved one, your family, and you.

Why Families Choose The Balanced Practice

1. Coordinated, interdisciplinary care
Your family isn’t getting isolated support. Our dietitians, therapists, and support team work together, behind the scenes, to ensure consistent guidance, shared language, and treatment that actually aligns across providers.

2. Evidence-informed support you can use in real life
We translate research into practical tools: how to support meals, navigate distress, interrupt ED patterns, and communicate effectively. You leave with strategies that make day-to-day recovery feel more doable, not more overwhelming.

3. A compassionate, non-blaming approach
Families are doing their best with what they’ve been taught. We meet you with empathy and clarity, offering support that reduces guilt, increases confidence, and helps you feel steadier in a very challenging situation.

4. Support that strengthens both recovery and relationships
Our work doesn’t just improve symptoms, it supports family dynamics, encourages meaningful repairs and creates a more stable recovery environment. You learn how to show up in ways that protect your loved one and your own wellbeing.

Progress Loader | The Balanced Practice | Ottawa, ON